Privacy Policy
At http://metal-hardware.trustedstandard.com, often referred to as Metal hardware (‘the Company’ or ‘we’), your privacy and the protection of your personal data are of utmost importance. This Privacy Policy details our approach to handling personal data in compliance with a variety of international privacy standards and regulations, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is designed to cover all aspects of your engagement with our services, including when you use our applications and services as an authorized user, visit our websites linked to this Privacy Statement, or interact with us through communications like newsletters, emails, calls, or text messages/SMS.
In the course of these interactions, we may collect a range of personal data. This includes, but is not limited to:
- Account Information: Data necessary to create and manage user accounts.
- Payment Information: Details required to process payments, including transaction history.
- Financial Information: Financial records relevant to purchases or services rendered.
- Purchase Information: Records of transactions made on our platforms.
- Mobile Device Identifiers: Unique identifiers associated with mobile devices for app usage tracking and analytics.
- Location Data: Information that may be used to infer your location, when necessary for service delivery.
- Feedback: Information you provide when giving us feedback or reviews about our products or services.
- Social Media Information: Data collected when you interact with our social media channels.
- Product Information: Details related to the products you purchase or inquire about.
This data is collected through various means, including direct user input, interactions with our platforms, and automated technologies such as cookies and tracking tools. We also receive data from third parties, which is governed by their respective privacy policies.
We use cookies on our websites to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics types, each serving a specific function. Users have the option to control non-essential cookies through our Cookie Manager.
Your personal data is retained by us only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the purpose has been fulfilled and the lawful basis for retention no longer exists, we take steps to delete or anonymize your data securely.
To safeguard your personal data, we implement a range of organizational and technical measures, including encryption during communication and partnering with secure third-party processors. We strive to protect your information against unauthorized access and disclosure.
We recognize the importance of protecting children’s privacy. Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect personal data from children under this age without verifiable parental consent.
Under this policy, you have various rights regarding your personal data, which may include the right to access, rectify, erase, restrict processing, transfer your data, object to certain types of processing, non-discrimination, filing appeals/complaints, and withdrawing consent at any time. The exact rights available to you depend on your jurisdiction. To exercise these rights, please contact our privacy team.
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website for your review and acknowledgment.
Should you have any inquiries, wish to unsubscribe from our services, or need to address any data-related concerns, please feel free to contact our privacy team via email at [email protected] or by writing to us at the address provided on our website. Your trust is important to us, and we are committed to addressing your concerns in a timely and responsible manner.